To taub thiab thov kev cai ntawm kev tswj cua txias

Thaum twg ib tug neeg yuav khoom tom khw thiab tom qab hloov lawv lub siab lawm, lawv yuav los sis tsis tuaj yeem xa rov qab cov khoom muag. Tab sis thaum ib tug neeg yuav khoom ib yam khoom thaum nyob hauv lawv lub tsev los yog ntawm qhov chaw uas tsis yog tus neeg muag khoom qhov chaw ua lag luam, lawv muaj peev xwm rho tawm qhov muag, tab sis nrog cov kev txwv.

Tsoom Fwv Teb Chaws Trade Commission cov "Kev Txiav Txim Ua Kev Txiav Txim Siab" muab cov neeg tuaj yeem them rau peb hnub rho tawm ntawm $ 25 los yog ntau dua hauv lawv lub tsev thiab $ 130 los yog ntau dua ntawm qhov chaw nyob ib ntus.

Nyob rau hauv Txoj Cai Txias Txij Nkawm, tus neeg yuav khoom thim qiv nyiaj rov qab rau kom txog thaum ib tag hmo ntawm peb hnub tom qab kev muag khoom.

Cov "Kev Txiav Txim Ua Kev Txiav Txim Siab" raug txais yuav los tiv thaiv cov neeg tau txais kev pab los ntawm kev dag ntxias ntawm cov neeg muag khoom ua haujlwm khiav tawm ntawm lawv qhov chaw mus los ntawm kev lag luam. Tsoomfwv txoj cai tswjfwm tso cai rau kev muag khoom ntawm tus neeg yuav khoom hauv tsev , chaw ua haujlwm lossis tsev thom khwm, lossis cov chaw ua haujlwm xauj los ntawm tus neeg muag khoom ib ntus lossis luv luv, xws li tsev so lossis lub tsev ntiav pw, cov chaw convention, chaw fairgrounds, thiab cov khw nojmov. Cov "Kev Txiav Txim Ua Kev Txiav Txim" siv tau txawm tias thaum tus neeg yuav khoom pub tus neeg muag khoom los ua ib qho kev nthuav qhia hauv lawv lub tsev.

Hauv qab "Kev Txiav Txim Siab", tus neeg muag khoom yuav tsum tau qhia rau tus neeg yuav khoom txog lawv txoj cai los txiav tawm cov nqi ntawm lub sijhawm muag. Lawv yuav tsum muab ob daim ntawv tso npe tshem tawm (ib tus khaws thiab xa ib daim ntawv) thiab ib daim ntawv cog lus lossis daim receipt.

Daim ntawv cog lus lossis daim ntawv cog lus yuav tsum sau hnub tim, qhia lub npe thiab qhov chaw nyob ntawm tus neeg muag khoom, thiab piav qhia tus neeg yuav khoom txiav tawm qhov muag. Daim ntawv cog lus lossis daim ntawv cog lus yuav tsum yog tib hom lus uas siv rau hauv kev nthuav qhia kev muag khoom.

Txhob Thoob Lawm Hais Txog Txoj Cai

Ib qho ntawm cov dab neeg loj tshaj plaws txog "Kev Txiav Txim Ua Kev Txwv Txias" yog hais txog kev yuav khoom ntawm lub tsheb.

Ntau tus neeg ntseeg hais tias Txoj Cai siv txhais tau hais tias lawv tuaj yeem tau yuav tsheb, sim nws tawm rau peb hnub, tom qab ntawd rov qab them rov qab thim rov qab, thaum qhov tseeb nws muaj tseeb. Cov "Kev Txiav Txim Tso Cua Sov" tsis yog siv rau kev muag tsheb ntawm lub tsheb muag thaum lub sijhawm ib ntus yog tias tus neeg muag khoom muaj qhov chaw ruaj khov uas lawv ua lag luam.

Lwm Yam Kev Nyuaj Siab rau Txoj Cai

Qee hom kev muag khoom tsis tuaj yeem raug muab tso tseg txawm tias lawv tshwm sim hauv cov chaw uas feem ntau them los ntawm Txoj Cai. Txoj Cai Kev Txias Txias Txwv tsis pub muaj:

Yuav tso tseg licas

Tshem tawm kev muag, kos npe thiab hnub kos npe ib daim ntawv tshem tawm. Muab xa mus rau qhov chaw nyob rau qhov kev tshem tawm, ua kom lub hnab ntawv tom qab ua ntej ib tag hmo ntawm hnub ua hauj lwm hnub tom qab hnub cog lus. (Hnub Saturday yog hnub ua lag luam, Hnub so thiab tsoomfwv cov hnub so haujlwm tsis yog hnub ua haujlwm.

Vim tias cov pov thawj ntawm hnub xa ntawv thiab cov ntawv pov thawj ntawm daim ntawv ceeb toom tseem ceeb, xav txog xa daim ntawv tshem tawm los ntawm kev xa ntaub ntawv xa tuaj kom koj txais tau daim ntawv txais nyiaj rov qab. Los yog, xav txog tes xa daim ntawv tshaj tawm tshem tawm ua ntej thaum ib tag hmo ntawm peb hnub ua hauj lwm. Khaws dua lwm daim ntawv tso cai rau koj cov ntaub ntawv.

Yog tias tus neeg muag khoom tsis muab cov ntaub ntawv tshem tawm, koj sau tau koj daim ntawv tshem tawm.

Nws yuav tsum tom qab cim tom qab peb hnub ua hauj lwm ntawm kev muag khoom.

Koj tsis tas yuav muab lub laj thawj tshem tawm koj cov khoom siv. Koj muaj cai hloov siab.

Muag Khoom Muag Nrog Kev Tso Muag Khoom

Yog tias koj thim koj txoj kev yuav khoom, tus neeg muag khoom tau 10 hnub rau:

Tsis pub dhau 20 hnub ntawm tus neeg muag khoom yuav tsum tuaj yeem nqa cov khoom xa nrog koj los yog rov qab them rau cov nqi xa ntawv yog tias koj tau pom zoo xa rov qab cov khoom.

Yog tias koj tau txais yam khoom muag los ntawm tus neeg muag khoom, koj yuav tsum muab lawv muag rau tus neeg muag khoom zoo li thaum koj tau txais lawv. Yog tias koj tsis ua cov khoom muag rau tus neeg muag khoom - lossis yog koj pom zoo rov qab cov khoom tab sis tsis tau - koj tseem tau ua raws li daim ntawv cog lus.

Teeb meem?

Yog tias koj muaj lus tsis txaus siab txog kev muag khoom uas tau hais txog Kev Txiav Txim Los Ntawm Kev Txias, koj tuaj yeem sau ntawv mus rau:
Consumer Response Center
Tsoom Fwv Teb Chaws Trade Commission
Washington, DC 20580

Koj kuj tuaj yeem tiv tauj rau lub chaw tiv thaiv neeg hauv koj lub nroog, lub nroog, lossis lub xeev. Qee lub xeev cov cai lij choj muab cai ntxiv rau koj dua li FTC Txoj Cai Kev Txwv Txias, thiab qee qhov chaw ua haujlwm hauv zos yuav pab koj daws koj cov lus tsis txaus siab.

Tsis tas li, yog tias koj them rau koj daim credit card thiab ib qho teeb meem tsis txaus siab tshwm sim txog kev yuav khoom (piv txwv li, yog tias cov khoom xa tuaj tsis yog koj tau yuam), koj tuaj yeem hais qhia rau lub tuam txhab credit card uas koj xav thim qhov kev yuav khoom .

Raws li txoj cai Fair Credit Billing Act, lub tuam txhab credit card yuav tsum lees paub koj qhov kev tsis txaus siab ntawm kev sau ntawv thiab ua qhov kev tshawb xyuas tsim nyog rau koj qhov teeb meem. Koj tuaj yeem tsis them nyiaj ntawm qhov kev sib cav txog thaum uas daws qhov teeb meem daws. (Koj tseem yuav tsum tau them txhua feem ntawm koj daim nqi uas tsis sib haum xeeb.)

Kev tiv thaiv koj cov cai nyob rau hauv Fair Credit Billing Act, koj yuav tsum xa ntawv ceeb toom rau qhov teeb meem rau lub tuam txhab credit card ntawm qhov chaw nyob rau hauv qhov chaw rau cov nqi hais plaub hauv koj daim ntawv sau nqi tsis pub dhau 60 hnub tom qab thawj daim nqi uas muaj qhov tsis txaus siab xa tuaj rau koj.

Yog tias lub sijhawm 60-hnub tau dhau los lossis yog tias koj qhov kev tsis txaus siab txhawj xeeb txog qhov khoom muag tau zoo, koj yuav muaj lwm txoj cai hauv Txoj Cai. Yog tias koj muaj lus nug txog Fair Credit Billing Act, sau rau daim ntawv dawb hu ua "Fair Credit Charge" ntawm:
Consumer Response Center
Tsoom Fwv Teb Chaws Trade Commission,
Washington, DC 20580

Txoj Cai Rule qhov lub npe thiab daim ntawv qhia yog: Rule Txog Kev So Txom Nyem-Rau Cov Muag Khoom Hauv Cov Vaj Tse lossis Lwm Lub Chaw; 16 CFR Tshooj 429.